appointments booked by one EMS setter in a single month for a US insurance agency
Job Success Score on Upwork
client reviews on Upwork rated five stars
calling window, always in the lead's own time zone
What we do for you
One team handles the phone work between a fresh lead and a seat at your closer's table. We work inside your CRM and dialer, under your company name, to your booking rules.
Appointment setting
Setters work your inbound and aged leads, qualify them against your criteria, and book them into your calendar.
Cold calling
Outbound calls to your lists with a script we refine with you each week, logged call by call in your CRM.
Lead generation
AI-assisted research builds and checks targeted lists, so callers spend their time talking, not searching.
Recruiting calls
We screen and schedule candidates for agent and field roles, so your managers only meet people worth meeting.
Customer support
Phone, email and chat support in your tone of voice, with clear handoff rules for anything that needs you.
Who we work with
Our deepest experience is in insurance and home improvement. We also book for any business that sells through a conversation, so our setters learn your language, objections and booking rules before the first call.
Insurance agencies
Keep your agents in front of buyers.
We call your leads fast, qualify them, and book reviews and consultations your agents can close.
Home improvement
Fill your estimators' week.
We turn homeowner leads into in-home estimates and inspections, confirmed so your crews don't drive to empty driveways.
We also book for
Real estate
- Agents & brokers (buyer and seller leads)
- Investors & wholesalers (motivated sellers)
- Mortgage & lending
- Property management
Financial services
- Business funding & MCA
- Financial advisors & wealth
- Tax & accounting firms
- Debt relief & credit repair
B2B & SaaS
- Software demos
- IT services & MSPs
- Marketing & lead gen agencies
- Staffing firms
- Commercial cleaning & facilities
- Logistics & freight
Health & wellness
- Dental practices
- Med spas & aesthetics
- Chiropractic & physical therapy
- Senior care & home health
- Gyms & fitness studios
Legal
- Personal injury
- Immigration
- Estate planning
- Bankruptcy
- Family law
Coaching & education
- Business & sales coaches
- Consultants
- Online programs & courses
- Trade & training schools
Automotive
- Dealership sales & service
- Auto repair & detailing
- Car finance
Events & travel
- Venues & event planners
- Travel agencies
- Timeshare & vacation clubs
Don't see your field? If your sale starts with a call or a meeting, we can book it. Tell us about it.
How it works
Start with a two-week pilot. You see real numbers before you commit to a monthly plan.
30-minute call
We learn your offer, your leads, your calendar and what counts as a qualified appointment.
Onboarding form
You share CRM or dialer access, lead lists, scripts and booking rules. About five minutes.
Two-week pilot
Your setters start calling and booking. You see every call and every booking in your own tools.
Weekly report
Booked, shown and no-show numbers each week, with what we are changing next.
AI-assisted, human-spoken
AI does the busywork. People do the talking.
Your leads always hear a trained person. Behind each setter, AI tools handle the work that slows callers down, so more of every hour goes into conversations.
- BeforeLead research, list cleaning and call notes prepared ahead of each session
- DuringScripts and objection answers tuned to your offer
- AfterCall reviews against a quality scorecard, and your weekly numbers
How we protect your show rate
- Within 5 minutes of bookingCalendar invite and confirmation email with the agenda
- The day beforeReminder call or text, with an easy way to reschedule
- 2 hours beforeShort nudge with the time and the meeting link
- At the appointmentYour closer meets a lead who expects the call
Clean calling, by default
Your name is on every call we make, so we follow your rules plus our own compliance checklist from the first day.
Your leads stay yours
We never resell or reuse your leads or your data with anyone else.
Do-not-call respected
We check your suppression list and national do-not-call registries before a campaign starts.
Right hours, right dialing
Manual or preview dialing, within 8am to 9pm in the lead's time zone and your state rules.
Questions we hear first
Anything else, ask on the call. We answer straight.
Do your setters work in our systems?
Yes. We use your CRM, dialer and calendar, so every call and booking is visible to you in real time. If you don't have a setup yet, we help you pick a simple one.
Which countries do you call?
The United States, Canada, the United Kingdom and Australia. Shifts are scheduled around your leads' local hours.
How do you charge?
Most clients start with a two-week pilot, then move to a monthly plan per setter. For some campaigns we also offer a lower base plus a fee per appointment that shows. We quote after the first call, once we know your volume.
How fast can you start?
Setters start once we have your onboarding form, lead access and booking rules. The 30-minute call is where we plan the start date together.
What do we need to provide?
Leads or a target list, access to your CRM or dialer, your calendar, and an hour of your time in week one to review scripts and the first calls.
Let's see what your leads are worth with a setter on them.
Book 30 minutes with Fahd. Bring your lead source and your monthly target, and leave with a pilot plan.